Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is a result of our error (you received an incorrect or defective item, etc.) we'll also pay the return shipping costs.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 - 10 business days), the time it takes us to process your return once we receive it (3 - 5 business days), and the time it takes your bank to process our refund request (5 - 10 business days).
To return a product, the customer must obtain a Return Material Authorization (RMA) from customer service. Returns received without an RMA will be refused. All requests for an RMA must be made within 30-days of product receipt. Sit n' Sew Fabrics will issue an RMA that is valid for 10 business days for any approved returns. Any returns received after the 10-day time frame, will be sent back to the customer at their expense.
Sit n’ Sew Fabrics offers FREE SHIPPING on orders over $50.00. Any orders under $50.00 will incur a flat rate shipping fee of $5.00 per order shipped within the contiguous United States.